“Deepak Sareen Associates implemented the solution quickly and efficiently and continue to provide any support that we need.”
– Mike Edkins, IT Manager, GA Design International
This page outlines the support services provided for Office Timesheets and other software supplied by Deepak Sareen Associates. Deepak Sareen provides these services working with its sister company, Sareen Software Ltd.
Office Timesheets Support and Maintenance
If you have any questions on the annual maintenance plans, support plans or any of our services please contact our sales team on +44 (0) 20 8423 8855 or email sales@dsareen.com .
The following tools are provided to help you get the most out of Office Timesheets:
Office Timesheets Email Support
Support is available by email to Office Timesheets customers with current support contracts. Email the Office Timesheets support team at support@dsareen.com.
Office Timesheets Telephone Support
Support is provided by telephone to Office Timesheets customers with current support contracts, between the hours of 9:15am and 12:45pm and 2:15pm and 5:15pm Monday to Thursday and 9:15am and 12:45pm and 2:15pm and 4:45pm on Friday, UK standard time, and with the exception of public holidays. Call the Office Timesheets support team on +44 (0) 20 8423 8855.
Office Timesheets Online Support
Online Support is provided using Logmein Rescue. Logmein Rescue provides a secure environment within which you can provide consent for us to view and also to take control of your desktops and servers.
Logmein Rescue allows you to show us any issues that you are experiencing quickly and easily and us to diagnose and then resolve issues more quickly and easily.
We also use Logmein Rescue to deliver Usability Support and for providing Professional Services and Training remotely.
Visit www.logmeinrescue.com to find out more about Logmein Rescue.
